留学生report作业代写参考-达美乐披萨的沟通管理。本文是一篇留学生report作业写作范文，在本篇report作业中，作者通过八个部分介绍了达美乐披萨企业有限公司的沟通管理，即业务人口统计、组织目标、组织、知识资源管理、团队动态、会议管理、利益相关者和网络。以下内容就是留学生report作业代写范文，供参考。
In this report, I introduce the management of communication in Domino’s Pizza Enterprises Ltd through eight parts which is business demographics, organizational goals, organizational, management of knowledge resources, group dynamics, meeting management, stakeholders, and network.
INTRODUCTION 引言
Domino’s Pizza is an international pizza delivery corporation headquartered in Ann Arbor, Michigan, United States. Domino’s menu features pizza, pasta, oven-baked sandwiches, wings, boneless chicken, salads, breadsticks, cheeses ticks, and a variety of dessert items. Domino’s Pizza holds the exclusive master franchise rights for the Domino’s brand and network in Australia, New Zealand, France, Belgium, the Netherlands and the Principality of Monaco.
达美乐披萨是一家国际披萨配送公司，总部位于美国密歇根州安娜堡。达美乐的菜单包括披萨、意大利面、烤箱烤三明治、鸡翅、无骨鸡肉、沙拉、面包条、奶酪和各种甜点。达美乐披萨拥有达美乐品牌和网络在澳大利亚、新西兰、法国、比利时、荷兰和摩纳哥公国的独家主特许经营权。
Business demographics 商业人口统计
According to the Future Foundation Report (2003), on average, adults in the UK eat out and/or eat delivered/take-away meals around 80 times a year. It is means people lack of time to go to the story to buy the food. This report show that maybe we do not need too much shop in a certain area. Delivery will more meet the customers need. Then Domino’ pizza input more money on phone-call system. This report also indicates that more people will have access to interactive technologies, up from 70% to 90%. Now, we can easily get menu on the Domino’s pizza website.
根据《未来基金会报告》，英国成年人平均每年在外就餐和/或外卖约80次。这意味着人们没有时间去看故事买食物。这份报告显示，也许我们在某个地区不需要太多商店。交付将更能满足客户的需求。然后达美乐披萨在电话系统上输入了更多的钱。这份报告还表明，将有更多的人能够使用互动技术，比例将从70%上升到90%。现在，我们可以很容易地在达美乐的披萨网站上获取菜单。
Other methods the Domino’s pizza uses are:达美乐披萨使用的其他方法有
Shop 商店
Magazine and newspaper advertisements 杂志和报纸广告
Television commercials 电视广告
2. Organisational goals 组织目标
Organizational goals help define your organization, oriental your organization and give the guide of the organization. In an organization, somebody is leaders and others are follower. A common goal can help motivate members by communicating what the organization is striving for as well as providing a basis of recognizing accomplishments and successes. Organizations that set goals are more effective in recruiting members. Also when the leaders and followers have the common goals, the followers will empower the leaders as well as the leader will influences the followers. In this way, the efficiency of this organization must enhance fast. In December 2007, Domino’s introduced a new slogan, “You Got 30 Minutes”, alluding to the earlier pledge but stopping short of promising delivery in a half hour. Domino’s Pizza had a guarantee that customers would receive their pizzas within 30 minutes of placing an order, or they would receive the pizzas free. This is a good example for explain the important in communication of the aim between the different level in an organization. Thinking about that when the high level of the company want to give some pledges to the customs for increase the sale, just like time guaranty. But how much time is property; by communication with the different levels of the company they got the final goal. That is guarantee 30 minutes to the customs and they did it.
组织目标有助于定义你的组织，定位你的组织并为组织提供指导。在一个组织中，有人是领导者，其他人是追随者。一个共同的目标可以通过沟通组织正在努力实现的目标以及为认可成就和成功提供基础来帮助激励成员。制定目标的组织在招募成员方面更有效。同样，当领导者和追随者有共同的目标时，追随者会赋予领导者权力，领导者也会影响追随者。这样，这个组织的效率必须快速提高。2007年12月，达美乐推出了一个新口号“You Got 30 Minutes”，暗指之前的承诺，但没有承诺在半小时内交付。达美乐披萨保证顾客在下单后30分钟内收到披萨，或者免费收到披萨。这是一个很好的例子来解释目标在组织中不同级别之间沟通的重要性。想一想，当公司高层想向海关承诺增加销售额时，就像时间保证一样。但多少时间是财产；通过与公司不同层次的沟通，他们达成了最终目标。这是保证30分钟到达海关，他们做到了。
3 Organizational culture and ethics 组织文化和道德
As a successful company, it is necessary to pay back the society that we call it corporate social responsibility. Because the organizations harvest the benefits from the society. Furthermore the organizations always possess large amount of resources. They have more ability to undertake more responsibility. In 2001, Domino’s launched a two-year national partnership with the Make-A-Wish Foundation of America. That same year, the company stores in New York City and Washington D.C. provided more than 12,000 pizzas to relief workers following the September 11 attacks on the World Trade Center and The Pentagon. Through a matching funds program, the corporation donated $350,000 to the American Red Cross’ disaster relief effort. [6] In 2004, Domino’s began its current partnership with St. Jude Children’s Research Hospital, participating in the hospital’s “Thanks and Giving” campaign since it began in 2004, raising more than $1.3 million in 2006. This is the ethics of the company.
作为一家成功的公司，我们有必要回报社会，我们称之为企业社会责任。因为组织从社会中获取利益。此外，组织总是拥有大量的资源。他们更有能力承担更多的责任。2001年，达美乐与美国许愿基金会建立了为期两年的全国合作伙伴关系。同年，在世界贸易中心和五角大楼遭受9·11袭击后，该公司在纽约市和华盛顿特区的商店向救援人员提供了12000多个披萨。通过一项配套资金计划，该公司向美国红十字会的救灾工作捐赠了35万美元。2004年，达美乐开始与圣犹达儿童研究医院建立目前的合作关系，自2004年开始参与该医院的“感谢和给予”活动以来，2006年筹集了130多万美元。这是公司的道德准则。
New Zealand is a country of immigration, the residences from the whole world. And every year, thousands of international students come and accept education here. People from different place and have different culture. Therefore, the organization should give some training about the dimensions across the cultures or employ the staff from different culture. For example, Domino’s pizza offers the Chinese service and Japanese service.
新西兰是一个移民大国，居住着来自全世界的人。每年，成千上万的国际学生来到这里接受教育。人们来自不同的地方，有不同的文化。因此，组织应该对跨文化的维度进行一些培训，或者雇佣来自不同文化的员工。例如，达美乐披萨提供中国服务和日本服务。
4. Management of knowledge resource 知识资源管理
Knowledge management is the branch of management for achieving breakthrough business performance through the synergy of people, processes and technology. Four methods to manage knowledge 知识管理是通过人员、流程和技术的协同作用实现突破性业务绩效的管理分支。管理知识的四种方法
1. Training 培训
In a successful company, the training is important for the members of the company especially the new staff. Though the training, the employees could understand the process of the products and services. Then, they can adapt and operate the working easily. Naturally, the whole of shop’s efficiency will be enhancing as well as improve the satisfaction of customers.
在一个成功的公司中，培训对公司成员，尤其是新员工来说非常重要。通过培训，员工能够理解产品和服务的过程。然后，他们可以很容易地适应和操作工作。当然，整个商店的效率会得到提高，同时也会提高顾客的满意度。
2. Testing 测试
Testing is the convenient method to judge the staffs master the skill and knowledge or not. After the training, every half year company always will hold a test for ensuring the staff master the skills and using it.
测试是判断员工是否掌握技能和知识的便捷方法。培训结束后，每半年公司都会举行一次测试，以确保员工掌握和使用技能。
3. Report 报告
For a business, report is essential. According the annual report, the company can know the situation of prosecution. Also, they can aware the drawbacks and disadvantage of company.
对于企业来说，报告是必不可少的。根据年报，公司可以了解被起诉的情况。此外，他们可以意识到公司的缺点和劣势。
4. Orientation 定向
For a food company, the customers feedback is particular vital. It orientates the direction of the company.
对于一家食品公司来说，顾客的反馈尤其重要。它确定了公司的方向。
For example, customers and staffs can easily find the annual report on the website of the Domino’s pizza. They train the employees and share the experience with them.
例如，顾客和员工可以很容易地在达美乐披萨的网站上找到年度报告。他们培训员工并与他们分享经验。
5. Group dynamic 团体活力
Group dynamics is joint action by two or more people, in which each person contributes with different skills and expresses his or her individual interest and opinions to the group and efficiency of the group in order to achieve common goals.
团体活力是两个人或多个人的共同行动，每个人都以不同的技能做出贡献，并表达他或她的个人兴趣和意见，以实现共同目标。
There are some benefits of group dynamic: 团体活力态有一些好处
1. Greativity 伟大
For Domino’s pizza, every shop forms a group. Each team’s members have different skills, knowledge and personal attributes. By utilizing all of these different aspects in a team, they can be generated more ideas and make a difference. In a company, we focus on work together. This does not mean that the individual is no longer important.
对于达美乐披萨，每家店都会组成一个小组。每个团队的成员都有不同的技能、知识和个人特点。通过在团队中利用所有这些不同的方面，他们可以产生更多的想法并有所作为。在公司里，我们专注于合作。这并不意味着个人不再重要。
2. Harmony 和谐
A team’s members have different skills, knowledge background and personality as well as style. It is important to have good chemistry reaction among the members to improve the satisfaction of the job follower enhancing the staff’s passion to the work even leading to more success directly.
一个团队的成员有不同的技能、知识背景、个性和风格。重要的是，成员之间要有良好的化学反应，以提高工作追随者的满意度，增强员工对工作的热情，甚至直接导致更大的成功。
3. Efficiency 效率
A harmonious team excels at close, collaboration and understanding. For an effective team, everybody should qualify their own work. What is team work? It is no means others help you when you cannot do the task. But everybody finishes their aspect and trust their workmates could done the task.
一个和谐的团队擅长亲密、协作和理解。对于一个有效的团队，每个人都应该胜任自己的工作。什么是团队合作？当你不能完成任务时，别人并不能帮助你。但每个人都完成了自己的任务，并相信他们的同事能够完成任务。
6. Meeting management 会议管理
Meeting is a basic part for a company.会议是公司的基本组成部分。
The different of meeting 会议的不同
——-Status meeting.状态会议
It is usually led by leader for report the situation of the company in recent period. It is a one way communication.报告公司最近一段时间的情况通常由领导领导。这是一种单向交流。
——general meeting 股东大会
Generally, we can submit the problems currently then discuss and analysis the cause followed make solution. This kind of meeting includes staff meeting, work meeting and team meeting.一般来说，我们可以提交当前的问题，然后讨论和分析原因，然后做出解决方案。这种会议包括员工会议、工作会议和团队会议。
The process of general meeting 股东大会的过程
Before the meeting, we need plan the objective of meeting and where and when the meeting holds. Then notice the members who will be in the meeting.
在会议之前，我们需要计划会议的目标以及会议在何时何地举行。然后通知将参加会议的成员。
At begin of meeting, we need introduce the aim of meeting and share some essential information. Followed turn to the meeting member, give them some time for discussing or thinking new ideas. Then, the leader of meeting summaries the opinions.
在会议开始时，我们需要介绍会议的目的并分享一些重要信息。然后转向会议成员，给他们一些时间讨论或思考新的想法。然后，会议负责人总结意见。
The leader of meeting makes decision. If some member insist their own opinion. It is will be voting.
会议领导人作出决定。如果有成员坚持自己的意见。这将是投票。
For example, in a general meeting, one of the staff said that the customers complain them waiting too long recently. Then they discuss the problem and found it is no the fault of deliverymen but lacking of people to make pizza. Finally, the manager makes a decision, employing two more staff for product.
例如，在一次股东大会上，其中一名员工说，客户抱怨他们最近等得太久了。然后他们讨论了这个问题，发现这不是送货员的错，而是缺少制作披萨的人。最后，经理做出决定，为产品再雇佣两名员工。
7. Stakeholders 利益相关者
Every business has stakeholders like individual, organization or group. Domino’s pizza as successful company should know the needs and requirement of his stakeholders.
每个企业都有利益相关者，如个人、组织或团体。达美乐披萨作为一家成功的公司，应该了解利益相关者的需求和要求。
The primary stakeholders for any publicly traded company would include stockholders, investors, owners, creditors, suppliers, and anyone and everyone that has something to lose in the company.
任何上市公司的主要利益相关者都包括股东、投资者、所有者、债权人、供应商，以及公司中任何有损失的人。
The secondary stakeholders are everyone else that keeps the business in operation from their employees, the community, and the government.
第二利益相关者是其他所有不让员工、社区和政府参与业务运营的人。
Primary stakeholders are those eventually affect, either positively (beneficiaries) or negatively (for example, those involuntarily resettled). Secondary stakeholders are the intermediaries in the aid delivery process. This definition of stakeholders includes both winners and losers, and those involved or excluded from decision-making processes.
主要利益相关者是那些最终受到影响的人，无论是积极的（受益人）还是消极的（例如，那些非自愿重新安置的人）。次要利益攸关方是援助提供过程中的中间人。利益相关者的定义包括赢家和输家，以及参与决策过程或被排除在决策过程之外的人。
Stakeholders for Domino’s pizza include:达美乐披萨的利益相关者包括
–customers 客户
–franchise holder 特许经营权持有人
–employees 员工
–shareholder 股东
8. Networks 网络
Domino’s pizza has varied of function on website. Such as 达美乐披萨在网站上有各种各样的功能。例如
–food delivery 食品配送
–online coupons 在线优惠券
–business opportunity 商机
–date entry 日期输入
–franchise sale 特许经营销售
–weight loss 体重减轻
–cheap hotel 廉价酒店
–pizza supply 披萨供应
It is also include other functions. In nowadays, with the developing of internet technology, people get more reliable to the computer. Domino’s pizza offer the function of order online give customers much convenient. And from august 2010, we launched an iphone app for customer.
它还包括其他功能。在当今，随着互联网技术的发展，人们对计算机的可靠性越来越高。达美乐披萨提供在线订购的功能，给顾客带来了极大的便利。从2010年8月开始，我们为客户推出了一款iphone应用程序。本站提供各国各专业留学生report作业格式范文，留学生作业代写以及留学生作业写作辅导，如有需要可咨询本平台。