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	MClash of Two Cultures:
	The Daimler-Benz Chrysler Corp. Merger
	
	This is a Masters paper / assignment written on the merger of Daimler-Benz & Chrysler.
The paper contains many contemporary business models and fully referenced literature content.
This is essential reading for any Business students studying "Change Management" at BA or MA levels.
This paper received a 96% grade.
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	1: Introduction
	Figure One: Change versus transition
	Figure Two: Transition model
2: DaimlerChrysler Background
	3: Rationale behind the change
	Globalisation
	Major changes in the global automotive industry
	Porter's Five-force analysis
	Figure Three: Five-force analysis for the
	Global motor industry
	Bargaining Power of the Buyers
	Bargaining power of suppliers
	Threat of new entrants
	Pressure from substitutes
	4: Description of the process
	Figure Four: Key dates
	The 'hard/soft' approach to change management
	Figure Five: The 'hard/soft' approach to change management
5: Roles and perspectives of the key players
	6: Critical analysis and evaluation
	Lewin's forcefield analysis
	Figure Six: Lewin's forcefield analysis
	Communication
	Alignment
	Cultural fit
	Workforce
	Governance
	Lewin's change model
	Figure Seven: The management of change (Lewin)
	Unfreezing
	Moving
	Refreezing
	Structure
	Culture
	Figure Eight: Cultural differences in values
	Strategy
	Cultural web analysis
	Figure Nine: Cultural web analysis
	Symbols
	Power structure
	Organisational structures
	Figure Ten: Chrysler Corp. organisational structure
	Figure Eleven: Daimler-Benz organisational structure
	Control systems
	Rituals and routines
	Stories
	Figure Twelve: Differences in culture
	Paradigm
	Rectification
	Figure Thirteen: Strategies for strengthening
	DaimlerChrysler's culture
	Actions of founders and leaders
	Introducing culturally consistent rewards
	Maintaining a stable workforce
	Managing the cultural network
	Selecting and socialising employees
	7: Change Agents
	Fifteen key competences of the change agent
	Goals
	Roles
	Communication
	Negotiation
	Managing up
8: Conclusions and final thoughts
9: Lessons learnt
