本文是计算机专业的留学生作业代写范例，题目是“Problem For Swinton Hotel Management（斯文顿酒店管理的问题）”，这个项目的目的是为斯文顿酒店管理公司建立一个全面的工具电子预订系统。“斯文顿”酒店提供所有的设施，如预订房间设施，更好的食物质量和管理相信提供良好的客户服务。管理部门没有完善的预约制度，缺乏数据管理制度。此外，他们没有任何电子预订系统为游客。机构需要进一步发展网站，以落实其业务。
The aim of this project is to build a comprehensive tool E-reservation system for Swinton Hotel Management. “Swinton” Hotel provides all facilities like, advance booking room facilities, Better Food quality and also management believes to present good customer services. Management does not have proper reservation system and lack of data management system. In addition, they don’t have any advance E- reservation system for tourist. The organisation needs to take further step to implement its business by develop a website.
The projected system will be more flexible to use for tourist and Faster for staff to manage all information. Currently, the existing system is based on paper work, manual checking and use of Microsoft Excel Data sheet. Apart from this, advance reservation does by telephone. Due to which the staff faces lots of problems and also very time consuming for tourist to reserve room in advance.
Now in present time, web-platform becomes necessary for all sector of business to get more success. Especially, in Banking, Hotel, and many other educational and training organization it becomes basic needs for business to have web-platform. In hotel Industry through website tourist can reserve room in advance. And also able to get other information of the hotel which will be useful for them. “Static or dynamic website is useful for the organization’s growth.” The projected Hotel Reservation System brings the main requirements of the Swinton Hotel Management. In addition, reservation system classifies a way to manage the database of the tourist (Customers). And reduce paper and manual work system. Moreover, business point of view, it is time and cost effectiveness which is vital assets for the organization.
In addition, Swinton Hotel Management has very simple and complicate reservation system. The organization has faced many issues with current System. Firstly, the current system is running on Microsoft Excel datasheet. Secondly, management requires allocate one staff for manual room check. Last but not least, it is very difficult to manage vacation time for staff schedule. And lastly, it’s very complicate process for tourist to reserve room in advance. So, management has been facing these major issues with reservation system.
Furthermore, the purpose of develop website for Swinton hotel to improve in customer service. Customer can easily communicate with Hotel Staff and can browse all latest information about Hotel for advance room reservation. Apart from this, it will be extremely useful for staff to manage customer database. For instance, no time consuming process for room checking availability. , easy to access customer details. And also it’ll very simple to handle invoice of customer. Invoice handling is more important for management to know about real profit of business. In addition, account department also able to get profit and loss account.
In Hotel Industry a reservation system must be very accurate and very user friendly. So, customer or tourist can access all information which they want to browse. In this are of business, website should be in proper way which can helpful for customers and also for Hotel department. However, “Swinton Hotel Management” has very simple stage of reservation system for advance room booking or get any information about hotel.
Inaddtion, A management is facing many issues with this present system. Here, we are going to present what are the major issues in present system?
3.Cost of System系统的成本
How much does a website cost? Basically, there are main two separate cost elements. First is cost that covered the registration of domain name and Internet space for hosting the site. In addition, “second element is creation of website. There may also be some on going maintenance costs depending on how often you require changes to be made to the site when it is complete.”
First of all, management of the SWINTON hotel will not pay any amount for system up to three year. Because, the organization has done big deal with some outsourcing small IT company. So, for domain name, space and any other specification IT company will responsible. However, if the management of SWINTON HOTEL needs to pay some amount after three year. This will cost only £30 every year. In addition, management of hotel is not giving any cost for developing a new system to solve problem of the old system.
Furthermore, management has benefits at initial stage in this web platform. If in future any problem will create regarding system then IT company will responsible up to three year. So, for management point of view it is major advantage.
The main aim for develop this system is to provide better service to travelers of the hotel. In addition, for management point of view, to provide easy system to maintain tourist database. As the main goal of this system is to reduce manual, paper work and time of the administrative department. So, it will bring more efficiency in work and customer service.
Furthermore, through help of this system staff can able to access all information about travelers.
According to press release Dec. 03 2009, “A hotel website will help to management boost in worldwide. A hotel website will only give lots of advantages towards promoting hotel more in this competition era.” The management of SWINTON hotel will need to invest on web based platform for success in Hotel industry. In addition, management of the hotel also needs to focus on database maintenance for tourist. The database of the system will increase more. Because as the new travelers come for reservation room and other facilities. So, for management point of view it is very vital part in system.
Furthermore, if new system will success in future then a management needs to think about further implementation of the system.
Finally, the proposed system ” Hotel Reservation system” is developed on proper way. Especially for user it is very easy to access this website. However, I can recommend that for future point of view need to require some more implementation of the system.
6.Consequences for Issues问题的影响
Management of “Swinton Hotel” has faced all these major issue with current system. There are many consequences for raising these problems for management. Firstly, lack of management. as we seen that management has faced many issues with current system. But, management doesn’t think about to build up a new system for Hotel. Secondly, untrained staff. This is one of the big consequences for all.
Only one staff handles too many tasks which is very difficult. And not allocate other staff for this role. This shows untrained staff. Finally, structure of management is not in proper and right ways is also one the main cause for failure in business.
In this present era web platform is necessary for success in business. Especially, for hotel industry. So, new system will helpful for SWINTON HOTEL management. Through proposed system time can be saved, more accuracy, security and reduce manual work which is one of the major advantages of this system. Last but not least, the management is not paying any amount for develop a new system. For client’s point of view, it is more flexible to access information about hotel. And for staff’s point of view, it is very easy to maintain database for travellers.